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Understanding Brushing Scams
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Brushing scams are a growing concern, and it’s important to understand how they work and how to protect yourself. Below, you'll find information and resources from the US Postal Service to help you navigate this issue effectively.

The USPS resource guide says: 

What is a Brushing Scam?

A brushing scam occurs when someone receives packages containing items they did not order. These items are sent by third-party sellers, often international, who use the recipient's address to create fake reviews for their products. These reviews falsely inflate the product's ratings and sales numbers.

Why is it a Problem?

While it might seem like getting free stuff is harmless, there are several risks involved:

  • Compromised Personal Information: Scammers often obtain personal information through illicit means, which can lead to further scams and fraudulent activities.
  • Fake Reviews: Your name is used to write fake reviews, misleading other consumers into purchasing low-quality or worthless products.
  • Theft: In some cases, scammers use your address to receive items and then steal them from your home before you can intercept them.

What Should You Do?

Here are some steps you can take if you receive an unsolicited package:

  1. Change Your Passwords: Update your passwords to secure your accounts.
  2. Keep or Discard the Package: You can choose to keep the items or discard them.
  3. Return to Sender: Another option is to mark the package "Return to Sender."

Additional Resources

For more detailed information, check out these resources from the US Postal Service:

Summary

Brushing scams are a deceptive practice that can compromise your personal information and contribute to fraudulent activities. Stay vigilant and take the necessary steps to protect yourself.

For any further questions or assistance, please contact our help desk.

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